Balcong Door frame came out
Hi,
I live in Lertagsvägen 29E and upon checking with BRF I have found out that ELITFÖNSTER is the one who has put the windows and balcony door in my apartment. I have bought this house recently and this house was closed for the last 2 years. I was trying to open the balcony door and found out that it wasn't opening. Upon checking I found out that the frame of the door came down and I can see that there was a gap between glass and frame. It looks like the frame is broken. The glasses seem to be ok. Can you please check and let me know if this is in warranty period?? Please let me know when can you fix this??
I live in Lertagsvägen 29E and upon checking with BRF I have found out that ELITFÖNSTER is the one who has put the windows and balcony door in my apartment. I have bought this house recently and this house was closed for the last 2 years. I was trying to open the balcony door and found out that it wasn't opening. Upon checking I found out that the frame of the door came down and I can see that there was a gap between glass and frame. It looks like the frame is broken. The glasses seem to be ok. Can you please check and let me know if this is in warranty period?? Please let me know when can you fix this??
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You can contact our aftersales department at service@elitfonster.se so can they help you with this.